Purchase conditions


    at you can purchase items offered for sale from Fashion Outlet s.r.l with offices in via Emilia 73, 40011 Anzola Emilia (BO), Tax ID and VAT No. 02365111208, owner of this website. For any information on items, for questions regarding the purchase procedure and order status or to make any claims you can refer to the available and always up-to-date contacts on the Contacts page on our website. Here you can find the purchase methods and general on-line sales conditions reserved for you. By clicking on  «I accept the sales conditions» on our e-commerce site, you expressly accept the following:

  1. contract scope: the items displayed on our e-commerce site can be purchased until they are out of stock with respect to the current sales conditions which are an integral part of the purchase contract. However, it is possible that some items may be removed from being on sale with no prior notice;

  2. obligations for the buyer: by accepting these purchasing conditions, the buyer personally guarantees the accuracy of all information provided during registration and when the order was placed, agreeing to release Fashion Outlet Ltd. from any purchase related claim or action due to the provision of false or incomplete information;

  3. finalization of the contract: the order submitted by filling out the form on the site is considered a purchase offer for the selected items, implies acceptance of these sales terms and consent (pursuant to art. 10 LD 185/1999) to receive further communications from Fashion Outlet s.r.l. for the purposes of the order. The purchase will be finalized when the purchaser receives confirmation of the order fulfillment by Fashion Outlet s.r.l. This confirmation will be sent when the items purchased are ready for shipping and, if paying by credit card, only if the payment has been completed. Without this confirmation, the contract shall not be considered finalized. If the order cannot be shipped completely, for example due to the fact that some of the items requested are not available, Fashion Outlet s.r.l will inform the purchaser in a timely manner and will reimburse for the missing items as soon as possible;

  4. prices and taxes: all prices on the site are in Euros and include VAT. The price list published on the website is valid at the time of purchase and can be modified by Fashion Outlet s.r.l at any time, without prior notice. These sales conditions as well as offers, discounts, promotions and the contents of the site in general may also be changed. Any change deletes and replaces the previous content and information. It is understood that once an order is placed, the prices and conditions cannot be modified. The shipping costs for the items are automatically added to the cost of the items by the website and are part of the total order cost;

  5. credit card payments: credit card payments are processed through the provider Key Client and you are automatically transferred to their website when this payment method is chosen. In order to complete the payment, the purchaser must provide Key Client with the data related to his credit card. This data will be encrypted directly by the Key Client server and therefore Fashion Outlet s.r.l will be in no way able to process or store it. Through the international authorizing circuits, Key Client will obtain authorization for the transaction from the Institute that issued the credit card;

  6. shipping methods: for items available at the time of order, delivery will be made in Italy via courier to the address indicated in the order, as quickly as possible and within five business days of order confirmation. This delivery time is only an example and cannot be considered binding in any case; Fashion Outlet s.r.l's only obligation is to deliver the merchandise to the courier who will deliver it and/or have it delivered (Art. 1510 Italian Civil Code) and shall not be held responsible for any delays on the part of the courier in delivering the items purchased. It is however understood that Fashion Outlet s.r.l. will issue an invoice on the date of shipment. If the recipient is not available upon the first delivery attempt, the courier will attempt a second delivery. After that, if the recipient is still not available, he will leave a notice and will keep the items available for the recipient who must personally go and collect them in the place and times indicated in the notice. Once the pick up time period has expired, the items will be shipped back to the Fashion Outlet s.r.l office at the purchaser's expense, where they will be held free of charge for a maximum of fifteen days, available to the purchaser for one last attempt for delivery, again at the risk and expense of the purchaser. This shipment will only be done after payment of any further costs from the purchaser;

  7. right of withdrawal: according to Art. 5 LD 185/1999, the purchaser has the right to dissolve the contract without the need for explanations and with no penalty (right to withdrawal). To exercise that right, the purchaser must communicate to Fashion Outlet s.r.l his desire to withdraw through the returns section on the website. This communication must be done within 14 calendar days of the receipt of the items. In the event of withdrawal, the costs of returning the goods are charged to the purchaser and the goods travel at his own risk; it is an essential condition for the exercise of the right of withdrawal that the goods are returned in the original shipping box, complete, including labels and tags and undamaged. Only in this case, after receiving the returned items, Fashion Outlet will refund the amount paid for returned items net of all fees and cost charged to the purchaser, using the method originally used to pay by the purchaser;

  8. warranty and replacement: according and to the effects of the Consumer Code (L.D. 6 September, 2005, no. 206, Art. 128 and ss), Fashion Outlet s.r.l ensures that the items purchased through its website are without flaws or defects. The items for sale on the site are carefully described and made visible corresponding to their actual characteristics. Nevertheless, it is not possible, for technical reasons to ensure the exact correspondence of the images and the colours that appear on the purchaser's monitor. If the buyer finds defects in the items purchased, or if the delivered items do not comply with the order, the buyer must report these faults, defects or nonconformity promptly and within two months from discovery of the defect, otherwise, the articles shall be considered as accepted at the time of delivery. The notification must be made using the form on the website at this address. The buyer will be contacted by Fashion Outlet s.r.l. in order to agree on how to return the items. No unauthorized returns will be accepted. Items returned to sender because they are defective or nonconforming shall be examined by Fashion Outlet s.r.l for verification of the existence of the defect or non compliance; only in case of a positive outcome of this examination Fashion Outlet will refund the purchase price. This warranty is not applicable to what the customer was aware of or what he could have used ordinary diligence to discover in a visual inspection upon receipt of the goods; to items showing defects or non compliance resulting from accidents or negligence on the part of the purchaser; to items showing defects resulting from normal ageing, exposure to light, heat and/or weather; to items in any way tampered with and/or damaged and to defective items due to misuse, abuse or poor storage;

  9. force majeure: Fashion Outlet s.r.l. shall not be liable for any delays, failures, interruptions in the operation of the Site and in the execution of the sales contract caused by force majeure events, tampering or intervention by third parties and other events that are unpredictable and beyond the reasonable control of Fashion Outlet Ltd;

  10. final clauses: the sales contract between the purchaser and Fashion Outlet s.r.l. shall be considered concluded in Italy and shall be governed by Italian law. Anything not specifically regulated by these general conditions of sale shall be subject to the provisions of the Civil Code and the special laws applicable in Italy. Any dispute arising from or related to this contract shall fall under the jurisdiction of the court in the place of residence or domicile if located in the territory of the Italian Republic and the Court of Bologna, Italy, will have exclusive jurisdiction in any other case. The authentic text of the conditions of sale is in the Italian language, any translations into other languages shall not, under any circumstances, be considered binding upon Fashion Outlet s.r.l..

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via Emilia,73
40011 Anzola dell'Emilia (BO)
Mar-Dom 10-19.30
Lunedì chiuso
Le spedizioni sono gratuite in Italia per ordini superiori a 100€. Le spedizioni in Italia sono affidate al nostro partner Corriere Espresso TNT e sono assicurate e tracciabili.

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